Help Center
Answers for each stage of your account.
Review common questions below. Signed-in investors can create a support ticket for help tied to their account.
Administrators publish opportunities with issuer, structure, risk, liquidity, minimum, duration, and return terms. Review the complete opportunity before confirming an investment.
Sign in and open Deposit. Follow only the enabled instructions shown in your account. A submission remains Pending Review until settlement is independently confirmed.
Open My Investments for principal, return structure, start date, maturity date, and status. Documents contains certificates issued for your investments.
Save a withdrawal destination, complete any verification and cooling-off requirement, then submit an amount within your Available Balance. Requested funds are reserved during review.
The recorded maturity process applies the offering terms, updates the investment status, posts applicable ledger entries, and notifies you. Variable outcomes are not represented as guaranteed amounts.
Use Account & Security for available changes. Contact support for identity information or other sensitive changes that require review.
Sign in and open Support to create a ticket. For a general inquiry before registration, use the Contact page.